Jira Service Management

{"xsrfToken":"a023590430864644bb0692412612fc589bc37fb2_lout","branding":{"id":"4","key":"gwd","name":"GWD Support Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cf9238","headerLinkHoverBGColor":"#cf9238","headerBadgeColor":"#cf9238"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/99a17f4b-8177-4845-9143-4dfe8d1a954d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGUyNDhiNC0zYzE0LTQ5NmEtYjA4NS05YzIzNmU5ZDhkNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5YTE3ZjRiLTgxNzctNDg0NS05MTQzLTRkZmU4ZDFhOTU0ZCI6WyJyZWFkIl19LCJleHAiOjE3MjgzNDkwMDQsIm5iZiI6MTcyODM0ODQwNH0.HOqQBBXLPJ33Wk7fuyGi5HVIxOhvNh-fCVq9n9hs4hI&client=24e248b4-3c14-496a-b085-9c236e9d8d6b&mode=fit","logoId":"99a17f4b-8177-4845-9143-4dfe8d1a954d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the GWD Help Centre","sharedPortalName":"GWD Help Centre","userInitialAnnouncementHeader":"This GWD Portal is Now Closed","userInitialAnnouncementMessageWiki":"Hello!\nThis GWD Portal is now closed.\nIf you need assistance please get in touch by emailing support@gwd.team or visit <a href=\"https://gwd.team/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://gwd.team/support</a> and one of the support team will reply soon.","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the GWD Help Centre","sharedPortalName":"GWD Help Centre","announcementHeader":"This GWD Portal is Now Closed","announcementMessage":"Hello!\n\nThis GWD Portal is now closed.\n\nIf you need assistance please get in touch by emailing support@gwd.team or visit https://gwd.team/support and one of the support team will reply soon.","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e65a14","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f8644f4a-340c-48dd-bcaf-855bb0d8b3e5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGUyNDhiNC0zYzE0LTQ5NmEtYjA4NS05YzIzNmU5ZDhkNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4NjQ0ZjRhLTM0MGMtNDhkZC1iY2FmLTg1NWJiMGQ4YjNlNSI6WyJyZWFkIl19LCJleHAiOjE3MjgzNDkwMDQsIm5iZiI6MTcyODM0ODQwNH0.sq0w5aMEiVGSvJMXU9zxsONn3MlbDgDHW6fHjUZhPRI&client=24e248b4-3c14-496a-b085-9c236e9d8d6b&height=300&mode=fit","bannerMediaApiFileId":"f8644f4a-340c-48dd-bcaf-855bb0d8b3e5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"gwd","projectId":10209,"serviceDeskId":4,"name":"GWD Support Desk","description":"Contact the GWD Support Team using the options below:\nsupport@gwd.team 0114 553 1399","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"9","name":"Get advice","descriptionHtml":"Get assistance for general IT problems and questions [example]","callToAction":"Get advice","introHtml":"Request assistance with a GWD product.","icon":10727,"iconUrl":"https://gwdevices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10727","groups":[],"key":""},{"id":"12","name":"New feature","descriptionHtml":"","callToAction":"New feature","introHtml":"Request features or changes for a GWD application","icon":10700,"iconUrl":"https://gwdevices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[],"key":""},{"id":"11","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"Let us know if things aren't working as they should.","icon":10738,"iconUrl":"https://gwdevices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10738","groups":[],"key":""},{"id":"13","name":"Task","descriptionHtml":"","callToAction":"Task","introHtml":"Assign a task to GWD Support","icon":10710,"iconUrl":"https://gwdevices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"4":[11]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c834c8e7-e85c-38b3-9bff-f0d587de3b98","appLinkName":"Confluence (gwdevices.atlassian.net)","appLinkUrl":"https://gwdevices.atlassian.net/wiki","spaceKey":"GWDKB","spaceName":"GWD Knowledge Base","spaceUrl":"https://gwdevices.atlassian.net/wiki/display/GWDKB","isServer":false},"labels":[],"projectKey":"GWD","serviceDeskId":4,"kbLinkDomainURLs":["https://gwdevices.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GWD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGUyNDhiNC0zYzE0LTQ5NmEtYjA4NS05YzIzNmU5ZDhkNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MjgzNDk2MDQsIm5iZiI6MTcyODM0ODQwNH0.2SwyA8EHB8QZftbpelMs8bl0OCDwg_s_TsdaRpQsq1Y","targetCollection":"upload-project-10209","endpointUrl":"https://api.media.atlassian.com","clientId":"24e248b4-3c14-496a-b085-9c236e9d8d6b","tokenDurationInMins":20}},"sharedPortal":{"name":"GWD Help Centre","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://gwdevices.atlassian.net/wiki","kbLinkDomainURLs":["https://gwdevices.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gwdevices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a023590430864644bb0692412612fc589bc37fb2_lout","baseUrl":"https://gwdevices.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://gwdevices.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"24e248b4-3c14-496a-b085-9c236e9d8d6b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"efeb9eea79d54ae3854dc475960e191f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}